01-24-2019 10:44 AM - edited 01-05-2022 03:08 AM
01-24-2019 10:50 AM
@SymoneJack wrote:How can I get my old number on my new sims card?
@SymoneJack, first off the number must be active.
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
01-24-2019 10:47 AM - edited 01-24-2019 10:48 AM
@SymoneJack wrote:How can I get my old number on my new sims card?
@SymoneJackAre you a current public mobile subscriber? What company is the old number with? Is it pre-paid or post-paid? Is that old number account still active?
If you are a PM subscriber, and the old number is in an account still active, go to your sel-serve account and transer in the number
If you are not a public mobile subscriber, create an account and port the number in it is still active.