03-08-2024 06:59 PM
I am unable to activate my sim. I am at step 6.need help
Solved! Go to Solution.
03-16-2024 10:02 AM
Cs agent helped to port my number
03-08-2024 07:01 PM
hi @Martes
if you tried to activate eSIM, please check the sim manager if a PM eSIM is there and need to be enabled
if not there, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". If any issue with ticket submission, you can submit by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
