New plans

[Nasirk]

Hi,

Do you guys have any clue why the other plans don't show up anymore in the account?

[Korth]

PM Self-Serve also doesn't like certain adblockers and scriptblockers.

AdBlockPlus, Ghostery, IDX, ShieldApps, and steganos each break the site.

Brave's built-in blocking doesn't.

(Based on my experiences, anyhow.)

"Incognito" usually works, but not always. Clearing cookies and cache (and restarting the browser) is a more dependable fix. Using a different (site-compatible) browser should always work.

[AE_Collector]

I get a page without any details of my account fairly often when logging in to self serve. I usually click on a different tab and then back to the tab I wanted and it loads. This might be what you are seeing…errr… not seeing.

AE_Collector

[Nasirk]

This works. Thank you for telling me.

[JK8]

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@Nasirk wrote:

I've done it but still doesn't work. Under the current plan is empty too. both options. Regular n incognito.

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Try a different browser. Chrome and edge work well.

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[Nasirk]

I've done it but still doesn't work. Under the current plan is empty too. both options. Regular n incognito.

[esjliv · Accepted solution]

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@Nasirk wrote:

I meant in the changing plan section. I can't see the plans.

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@Nasirk ooooh,

This can happens sometimes.

Log out, then open a tab in incognito mode. This usually fixes silly things.

EDIT: I just tried, it was a little slow to the gate, but plans are visible via incognito mode tab. If still not seeing the plans, wait 1/2 hour then try again.

OR, try a totally different device.

[Nasirk]

I meant in the changing plan section. I can't see the plans.

[esjliv]

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@Nasirk wrote:

Hi,

Do you guys have any clue why the other plans don't show up anymore in the account?

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@Nasirk 

What 'other' plans are you referring to?

Only the In-market plans are available for new and changing plan options.

Public Mobile plans can be subject to change at any time.