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New phone, data wont work

Hines177
Great Neighbour / Super Voisin

Alright. So I just bought a new phone from eBay and put my sim card from my old phone to the new one and everything else works(calling and texts). But once I'm out of range of Wi-Fi my mobile data will not work. I have 4gbs. It says it is disconnected. I tried a family members sim card from a different provider and that worked with no issues, so the new phone is clearly unlocked. Can anybody help me with this. I tried everything, restarted my phone etc. 

6 REPLIES 6

Anonymous
Not applicable

Who's slot? 🙂

Hey @Hines177 see that big ugly Accept as solution box at every post? Click the one at Jb456's post with the settings he provided. That way future readers will see what fixed the question/problem.

Jb456
Mayor / Maire

@Hines177 glad you solved the problem. Have a good evening!

Hines177
Great Neighbour / Super Voisin

Hey that worked. Thanks slot 😃

Hines177
Great Neighbour / Super Voisin

HTC m8

geopublic
Mayor / Maire

@Hines177  What's the make and model of your phone?

Jb456
Mayor / Maire

@Hines177  is it an Android phone?

 

Check APN settings.

 

Add these 

 

Screenshot_20200617_075827.jpg

Save a reboot.

 

If they don't work try these

 

Screenshot_20201022_040752.jpg

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