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New number

Jboola
Good Citizen / Bon Citoyen

Does any one knows why a new number don't wo

7 REPLIES 7

Jboola
Good Citizen / Bon Citoyen

Thanks

@Jboola 

What is the make and model of your phone? Not all phones are compatible with North American network.

Did you try resetting the Network Setting on your phone.

If none of it failed then contact a CS_Agent to investigate the issue.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Jboola
Good Citizen / Bon Citoyen

Rebooted .. No work.

Jboola
Good Citizen / Bon Citoyen

Calls .. and rebooted still don't work. Can't call out or get calls.. Terrible.  

Jboola
Good Citizen / Bon Citoyen

Did that three times already .. still don't work.

BKNS27
Mayor / Maire

@Jboola 

Reboot your phone by powering off then back on and see if that works.

TheSterlinger
Mayor / Maire

@Jboola  what doesn't work? Calls? Data? Texts? Did you reboot? Is the account up to date?

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