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New customer

Patti999
New in Town / Nouveau en Ville

Rec’d my sim yesterday-inserted yesterday-my phone is now showing Public as my carrier. I can receive the emailed codes to confirm set up but the final code that is phoned to confirm final access to my device isn’t coming thru so can’t complete confirmation. I can send and receive text; email and phone from my phone. But I can’t receive phone calls. Does anyone have any ideas?

1 REPLY 1

Handy1
Mayor / Maire

@Patti999  do you not see option for didn’t get code tap it and you should get option for code to email instead or try entering a wrong code few times does that not give option for code to email instead . Otherwise please submit ticket with support to help you

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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