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New activation

Vamsikrishna
Great Neighbour / Super Voisin

Hello, I just purchased a plan, tried to activate it (eSim) with transfer number option, I entered everything at end it just says something went wrong contact support. Kindly help me, payment was successful but still activation and transfer is stuck.

3 REPLIES 3

Vamsikrishna
Great Neighbour / Super Voisin

Hi, this link is taking me nowhere, it's just bringing me here. Thanks

hTideGnow
Mayor / Maire

HI @Vamsikrishna 

Yes, some activations need support agent to help, and you are one of them.

please message support agent here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.