New Sim Card Unknown Number

[northbay]

  Hi Public Mobile Support .  Please can I have my email verified, to use online with my Public Mobile App . 

[slusagm]

what you meant by new sim card unknown number ? the new account does not work?

if you need PM to check , please open ticket.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage