03-29-2019 02:29 PM - edited 01-05-2022 04:01 AM
Is it ok to setup a new account with a new phone number, then tomorrow get the existing number ported over? I'm switching my parents over to PM and giving them new phones that I want to be good to go when we meet up tomorrow. I just don't want to cut off their existing phone until after I give them their new phones.
Cheers
Solved! Go to Solution.
03-29-2019 03:37 PM
@MagFhinn wrote:Is it ok to setup a new account with a new phone number, then tomorrow get the existing number ported over? I'm switching my parents over to PM and giving them new phones that I want to be good to go when we meet up tomorrow. I just don't want to cut off their existing phone until after I give them their new phones.
Cheers
Use account number only unlesss they are with Speakout. Using more info can cause issues. When you port, incoming calls go to old company until done. When old carrier service stops, porting is all done.
03-29-2019 02:34 PM
Yes, It is the best way to do.
Verify the network with the new phone and then port the existing number.
Note: Please make sure the existing number/account is active until the porting.
03-29-2019 02:30 PM - edited 03-29-2019 02:32 PM
@MagFhinn wrote:Is it ok to setup a new account with a new phone number, then tomorrow get the existing number ported over?
Yes! In fact, that is probably the best/safest approach in most cases, and the strategy I recommend to new PM members! Porting the number can happen at any time, so this allows you to test/verify PM suitability/compatibility without committing.