New SIM wont activate

[JoeyG1]

This is frustrating.   I can't login to activate my new phone number and I need it for tomorrow.  It's super urgent.  I've been trying to get help for over two hours but keep getting disconnected

[softech]

@JoeyG1 

I have escalated your ticket on behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[JoeyG1]

now it's asking for a 6 digit code that's being sent to that number in order to get into a customer service rep

[JoeyG1]

I tried from two computers and on the app.   I bought  new sim card and tried to activate it and selected a new number, at which point I received an error

[Cagill]

This is definitely frustrating… did you try using a different browser?