04-15-2024 05:41 PM
Just got a text I was losing my rewards. News to me! What does that mean? Do I lose my $4 a month loyalty and $1 a month refer a friend? I am getting frustrated with Public Mobile. Thinking of leaving for a more transparent company. Thanks everyone!
Solved! Go to Solution.
04-15-2024 06:21 PM - edited 04-15-2024 06:22 PM
You will lose your $4 but you keep your referral points 1 points each.
You have to pay your full plan price up front each month with tax. When you save up 15 points then you can redeem $15 towards lowering your bill.
04-15-2024 06:19 PM
If you change to a lower plan, you will lose the loyalty data right away. So you're stuck between a rock.
04-15-2024 05:59 PM
Same as me. Never use my data now as it is.
When I got the bonus data I was not told it was for loss of my rewards. Just a "thank-you for your continued loyalty".
04-15-2024 05:55 PM
I feel the same way. I’m most upset about the loss of my $5 per month loyalty discount. A gift of 30 GB of data that I’ll never use and that expires on a few months in no way makes up for this. I suppose I could shift down to the bare minimum data plan for the next 5 months so that I can actually use the loyalty data.
04-15-2024 05:42 PM
Same