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03-25-2019 09:13 PM - edited 01-05-2022 03:56 AM
Hello,
So I just purchased an 30 day auto renewal plan today for $45/mnth, but when I check my account it only says I have $2 with a full $45 next payment due in a month. When I try to make calls it just says "Not on registered network". Any help appreciated,
Cheers,
Jason
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03-26-2019 02:25 AM
Not registered sim card is something a phone says when a sim card isn't active witb service. Something got stuck in activation.
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03-25-2019 09:39 PM
take you sim card out and enter the sim again in phone and then reboot the device.
this should fix the records.
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03-25-2019 09:15 PM
Sounds like your account was not created. To be sure please reboot the phone with the PM SIM installed and report the exact message.
What is make/model of your phone?
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
