New Plan $35 with Internation Call

[EdwinT]

When I selected this plan for coming renewal, the 500 mins international call was not there

[Yzeguy]

You’re good. I swapped from the $35 Can-US-Mex to the same price with the 500 min/mo int’l with the same price point. It doesn’t show up there but I did log in on pc and see it there. 

[hTideGnow]

HI @EdwinT 

maybe just it didn't show clearly.  Try go to My Account or use the app, on the Overview page, click Usage Breakdown and check if you see "## LD mintues 7 countires"  if it is there, then you have the LD minutes

if not, then ask support agent to help

 submit a ticket with CS Agent using Chatbot here:       
            https://widget.telus.tiia.ai/publicmobile/publicmobile.html 
             Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
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