Network

[Mariki]

Lately i need a booster to get network.  Why?

[Mariki]

Samsung s53

Rural area

Yes at home.  But been a long time with PM and didn't need a booster.

I did reboot, reset.

I have a SIM

What is weird, I had good reception just after writing this issue.  It stayed gor a while and kow I needed my booster to gey my 2FA.

Thanks for your help.

[slusagm]

@Mariki 

what phone do you have? 

are you in a condo? or rural area?  

you only have the problem when you are home?

Reboot the phone and Reset network settings

if you have an eSIM, you can buy a new one

or ask PM to reprovision the account, Simply open ticket with PM using Expert Messaging using this link:  https://expert-messaging.publicmobile.ca/guest/chat/
 (Use your Community account to login.  If you don't get the 2FA text, click Didn't Receive code or Resend code and choose to receive via email or voicemail. But if you still cannot get the code, then use another email to create another Community account to open ticket ) 
 
PM will reply you via Expert Messaging   between 9AM-10PM EST (Mon-Sun)
(for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )  

[Yummy]

WHAT kind of booster?
Where are you located? Check Telus outage map maybe there is an issue in your area.