@DavidChow
If it is a phone issue, you can upgrade to one compatible with PM's VoLTE network Hare are couple choices that will work:
- iPhone 8 or later
- Google Pixel 4 or later
- Samsung S22 or later
- Samsung Flip 2/Fold 2 or later
- Samsung A15/A35/A55 or later
But generally most major brands of phones released after 2024 and are designed and sold for the Canadian market should work. ( BUT Imported phones/grey market phones sold on marketplaces likely won't work)
If you are unsure whether a particular phone will work, share the model here and we can help
