11-29-2021 08:44 PM - edited 01-04-2022 05:04 AM
I can't make or receive phone calls or text messages, it says Mobile network is unavailable, does anyone know how to fix that? Thanks!
11-29-2021 09:09 PM - edited 11-29-2021 09:26 PM
Probably in the Montreal area, like mentioned earlier.
11-29-2021 09:08 PM - edited 11-29-2021 09:09 PM
11-29-2021 08:59 PM
Re-seating of the SIM after turning the phone off can be a fix, If the outage is fixed or there is no outage in the area.
Keep checking the outage status here https://www.telus.com/en/qc/outages?INTCMP=VAN_status&linktype=ge-footer
11-29-2021 08:57 PM
If the outage persists and you need to make phone calls, and have access to wifi you can use a VoIP app like Fongo.
It's free to use and very convenient for times like this ☺️
11-29-2021 08:55 PM
11-29-2021 08:51 PM
11-29-2021 08:50 PM - edited 11-29-2021 08:51 PM
@QuinHunt wrote:I can't make or receive phone calls or text messages, it says Mobile network is unavailable, does anyone know how to fix that? Thanks!
@QuinHunt Are you in the Montreal area? Then this was posted earlier by @srlawren about outages there: https://mobilesyrup.com/2021/11/29/koodo-service-outage-montreal/
11-29-2021 08:46 PM - edited 11-29-2021 08:48 PM
There maybe an outage in your area right now. There was a report of an outage earlier today in some areas.