05-20-2025 02:37 AM
Hi Support,
could you please email me the puk code? My sim card is locked.
thank you
05-20-2025 08:50 AM
Hi @Emily555,
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
05-20-2025 04:34 AM
@Emily555
You will need to contact a CS_Agent in the morning after 9:00am EST if it is a SIM PUK you are needing.
Click on the Chat icon and type in Submit a Ticket or
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
If you have a Samsung phone and it indicated a PUK for the phone. You need to contact Samsung Canada.
