cancel
Showing results for 
Search instead for 
Did you mean: 

Need help to request the transfer of SIM card again

Anmol2
Great Neighbour / Super Voisin

Missed texting for transfer request and now having trouble in receiving calls and texts msgs so now not able use SIM card properly. need help to fix the issue and initiate the transfer request again.

2 REPLIES 2


@Anmol2 wrote:

Missed texting for transfer request and now having trouble in receiving calls and texts msgs so now not able use SIM card properly. need help to fix the issue and initiate the transfer request again.


Please use the chatbot to open a ticket and ask ask a Public Mobile customer support agent for help.  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Inside the Public Mobiel app, there is also a support section that can be used to submit a ticket.

Hollister
Deputy Mayor / Adjoint au Maire

@Anmol2 

Check email icon. I will pm you the number to. 

Need Help? Let's chat.