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Need help to port Chatr number to Public Mobile

Oasis
Great Neighbour / Super Voisin

I activitated PM SIM yesterday 5pm with Port number and info.  Up to today, I can't phone in or out and my Android cannot see the phone number yet.   Try to do one more time from "My Account" -> "Add On" -> "Change phone number".  The website says I need to contact PM.  What / where I should do now?

4 REPLIES 4

Lol Mary already in this post and connected with op
** I am not a Mod, please do not include any private info in a private message to me.**

Mike40999
Great Citizen / Super Citoyen

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

 

contact moderator and they will help out.

if you are new...create an account and chat with one of the moderator. sent them a private message and they will help you out.

 

Mike

mimmo
Retired Oracle / Oracle Retraité


@Oasis  send Mary your sim number email address and you chatt accont number phone number and name on account.  I believe you need to phone chattr for your account number.

 

clcik marys name then click send private message.

 

welcome to PM

 

PS your old sim shodl still work.

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @Oasis,

 

Welcome to our awesome community and thank you for sharing your experience!

 

If you require any porting assistance, please feel free to send me a private message including your details. I will be more than happy to help you 🙂

 

Cheers,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **
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