@trocdau
You should be able to reset your gmail account password.
https://support.google.com/accounts/answer/7682439?hl=en
Then try to reset password;
https://selfserve.publicmobile.ca/forgot-password/
(Check your junk folder)
If not working, you will need to contact moderator.
To contact moderator via 2 methods:
- Ticketing system - faster response time
Click on the blue chat bubble icon on the right lower corner of website to start ticketing process to contact moderator. Type: Contact moderator. Follow the prompts to submit ticket.
or
2 Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Expect few hours to 1-2 day wait though.
You could do some basic self service functions by dealing 611 on your phone:
https://productioncommunity.publicmobile.ca/t5/Self-Serve/611-IVR-Menu-System/m-p/289352
You will need to know your PIN for some functions
