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NO Data

Sandycrosb13
Great Neighbour / Super Voisin

Since I updateded to the six gig plan I have no Data 

 

 

edit by comptuergeek541: customer info removed

4 REPLIES 4

Triguy
Mayor / Maire

There have service related issues with subscriber's account when they have made plan changes.  You will probably need to contact a moderator.

 

Moderator can be reached at 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Jackhyf63
Town Hero / Héro de la Ville

not sure why it would stop working. Make sure you have the correct APN settings that are found here: https://apn-canada.gishan.net/en

Anonymous
Not applicable

@Sandycrosb13 wrote:

Since I updateded to the six gig plan I have no Data 


Did you have data from here before you upgraded?

Maybe restart the phone.

geopublic
Mayor / Maire

@Sandycrosb13  Please remove your phone info. This is a public forum. Is the issue just data can you make/receive call and texts?

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