My refund 6********8

[angellagauntlet]

Good morning,  I received a text from your company to change my plan.  After waiting at Koodo at Dixie Outlet Mall for 3 hours, have the Koodo agent try to contact Public Mobile,  I was not able to change my plan like your company requested.  I paid a total of $65. on my Public mobile account and I can not use the phone.  So I had to change company.  Now I would like to have my $65. refunded.  My service should be end 21 March 2018.  I would like my money back or I will be calling CP24 if no one from Public Mobile contact me.  It is a scam, that I can not afford. Please refund my $65.00.  Thank you. 

[Acekiller]

What plan are you talking about? Which plan at PM and which plan you trying to switch to at Koodo?

[MoreYummy]

@torontokris It looks like he solved his own problem. 

[torontokris]

---

@angellagauntletwrote:

I notice your company stop taking calls from your customers.  That is sad, and disappointing. Please can I have my $65.00 back. Thank you.

---

You marked yourself as a solution???

Public Mobile hasnt taken calls for a while... the phone company without a phone number

There is NO refund for paid balances ... you were not forced to switch, you even state the switch didnt work so I am confused.

Koodo was giving a $100 credit to make up for the balance... so $100-65 = $35 your ahead.

[angellagauntlet · Accepted solution]

I notice your company stop taking calls from your customers.  That is sad, and disappointing. Please can I have my $65.00 back. Thank you.