My plan was not renewed properly

[faye]

My plan renewed last night, supposedly, to renew to 6g+3G bonus, but it still showing 6g And with $21 balance. Can you please take a look? +++++++++

[faye]

Thank you!

[mimmo]

Instead of tagging moderators it is best to contactthekm directly with teh folowing info as they will ask it anyways before looking at an account

Contact the Moderator_Team by clicking here.

In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread

[Michael77]

Hi,

@Moderator_Team, please help @faye.

@faye, you should edit and erase your phone number as this a public forum.  You could also send a private message to the moderators if you would like? They would need your name, phone number and a details of the issue. Thanks.

[Raven_Jet]

You will need to remove your number because this is a public forum.

I've tagged a mod for you here @CS_Agent