My phone can not receive in coming call

[Polar]

Hi 

I just switched over to public mobile from different carrier and kept the same phone numbers. 
I do not for some reason, I can not receive any in coming call or text?

I can call out no problem 

[JoyLuck · Accepted solution]

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@Polar wrote:

Thank you for the info. 
I switched over three days ago. So no reason for not working. 

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[Polar]

Thank you for the info. 
I switched over three days ago. So no reason for the phone is not working 

[Polar]

Thank you for the info. 
I switched over three days ago. So no reason for not working. 

[RosieR]

@Polar did you port your phone number from another provider?  If you did, it can take up to 3 hours to complete. When porting you can make calls and send texts immediately. The last thing to complete is receive calls and texts.  In the meantime, use your old sim card as suggested by @mm80 .  When the old sim card stop working, the porting is complete.

[mm80]

@Polar Number porting not complete. Wait a few hours. Use old sim to receive calls until number port is done.