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My friend did not receive their refer a friend reward

OscarFitch
Good Citizen / Bon Citoyen

I've read community posts suggesting a friend has to sign up for at least a $25/month plan for you to get the refer a friend reward. Where does it state that anywhere in the refer a friend descriptions/details on the we site? That was never mentioned in anything I read before signing up. I believe I got the $10 off my sign up, but the friend that referred me has not been receiving the $1 off reward. I signed up 1.5 months ago.

31 REPLIES 31

Anonymous
Not applicable

@OscarFitch 

if you put it Referral Code at activation then your friend will earn $1 every 30 days for each friend you refer to Public Mobile who enters your unique referral code in the referral code box during activation. Plus, you will receive a one-time credit of $10. 

they will applied within 72hr,,,

and you need to Contact Customer Support Agent by CS_Agent, and Explain your issue to 
they can solve your issue, they are nice Service Team they will help you 100%.

and them will check it and Add for you.

 

Here’s How To Contact Customer Support Agent by CS_Agent,and Submit a Ticket,

Spoiler
  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Support Agent by CS_Agent,Click Here link,to get started.

 

  • or you can send a private message to Customer Support Agent by CS_Agent, by Click Here link,
  • You’ll need to be logged in to your Community account for the link to work.

 

  • please include in your message,
  • your account number, 
  • your phone number,
  • your account 4 digit pin,
  • your Email address,

 

  • Customer Support Agent by CS_Agent, will Response to your inbox by private message 
  • During business hours, we strive to answer customer messages swiftly. You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
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    Check your private message inbox (click on the envelope top right of your screen)

         Good Luck..

 

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