cancel
Showing results for 
Search instead for 
Did you mean: 

My data not working in US

Mxt
Great Citizen / Super Citoyen

I have US plan and my data doesn't work except call and text.  Please help me out and much appreciated. 

2 REPLIES 2

hTideGnow
Mayor / Maire

hi @Mxt 

make sure you have Roaming Data enabled

softech
Oracle
Oracle

@Mxt 

Critical part to US roaming depends on T-Mobile/AT&T/Verizon coverage and whether you can connect successfully onto either network.

If the phone is not connecting to T-Mobile/AT&T/Verizon, change the Network Connection from Automatic to Manual and select and test each of the three and see which one you can connect and work best

If your issue is with data, make sure your Roaming Mobile data is enabled and you have disabled your mobile data limiter.  Also change your network mode to 4G (and don't try 5G until you can connect and works on 4G)

 

Need Help? Let's chat.