My data isn’t working

[s_harman70]

My data is not working it’s very slow I tried getting a data add on but still no working 

[s_harman70]

Already did it and didn’t work 

[softech]

@s_harman70 Try to proceed with a Reset Network Settings after a device reboot 

If issue persists, ask PM CS agent to re-provision your account.  

  Please open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
    Start by typing "Ticket", click "Contact Us"  then choose a topic, click "Login", finally click "Click here to submit a ticket ↗" 
    (if unable to receive 2FA via SMS when login, click "Didn't Receive code" or "Resend Code")
     then choose "Send email" or "Send Voice Message" to get 2FA via email or voicemail)
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there     

[BKNS27]

@s_harman70 

I would suggest you reset the Network setting on your phone then reboot your phone.