@Car123
There are various ways to cancel the account, all have to be done by you.
Once you sign into the account online, slide the Subscribed button in green to off. Should turn red. This will prevent further charges to your credit card. After 90 days of non payment account will be closed.
2. Port your number back out to another provider. You would need to sign onto the account to get your account number to provide to new carrier.
if you are not transferring your number and dont have access online anymore, message public mobile directly at the link below and ask them.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
