My account is locked out and I forgot my password. I need to update credit card info

[HatepublicMobil]

The system said it sent password reset instruction to my provided email but that was 2 days ago. I still haven't received any info or email.

[LEGO]

@HatepublicMobil 

The Password reset function is not working properly. You will need to send a private message to a Moderator_Team, they will assist with password reset!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck! 

Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)

You will receive a response within an hour, if you are lucky OR it might take up to 48 hours, if your luck is run out!