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My account error

Tony135
Great Neighbour / Super Voisin

I already a a plan with Public Mobile plan, I log in today and it asks to subscribe to a new plan, I thought I have to confirm my plan again but it asks for payment and ask to choose a new phone number, but I don't want a new phone number. So what happen to my existing plan.

2 REPLIES 2

will13am
Oracle
Oracle

@Tony135 , is your phone working?  Try accessing your account using incognito mode if you are using a browser.  Delete app data first if you are using the app. 

Handy1
Mayor / Maire

@Tony135  Get support to help you straighten out 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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