11-19-2019 03:22 PM - edited 01-05-2022 08:02 AM
11-22-2019 06:27 PM
@alisha_88 wrote:
it didnt work
What are you referring to? Are you having difficulties with your service?
11-22-2019 06:10 PM
11-19-2019 11:42 PM - edited 11-19-2019 11:42 PM
@Gaethano wrote:It is iPhone 5S asking for a PUK
code
You need a moderator. The best way isn't by private message. Open a ticket clicking the question mark.
11-19-2019 11:14 PM
@GaethanoSince Iphones don't have network unlock codes, If you have extra attempts try 1234, if not you will need to contact the moderators to get the PUK code.
11-19-2019 10:49 PM
11-19-2019 10:42 PM
It is iPhone 5S asking for a PUK
code
11-19-2019 04:15 PM
@Gaethano Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat.
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.
Hope this helps!
11-19-2019 03:30 PM
@Gaethano wrote:My SIN card is locked asking for PUK code
Also...if it's a Samsung phone and the message is saying something about network puk then the phone is locked to the previous provider. Samsung has a nice service to give you an unlock code. Otherwise you'll need to talk to your previous provider.
11-19-2019 03:28 PM - edited 11-19-2019 03:29 PM
HI @Gaethano!
Please send us a private message and we will be able to help you!
Regards,
Ciprian
PM Mod Team.
11-19-2019 03:24 PM
@Gaethano wrote:My SIN card is locked asking for PUK code
What's the exact message it's asking?