Refer-a-Friend Reward Incorrect?

[matto91]

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

[computergeek541]

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@waldnergeorge02 wrote:

you have to be a five year public mobile member

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This thread isn't about loyalty rewards.

[Anonymous]

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@waldnergeorge02 wrote:

you have to be a five year public mobile member

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What is this in reply to? Regardless, there are no five year conditions on rewards here other than achieving 5 years loyalty. But there're 4, 3, 2 and 1 year loyalty rewards too

[waldnergeorge02]

you have to be a five year public mobile member

[Anonymous]

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@matto91 wrote:

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@Anonymous wrote:

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@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).

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I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?

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Nope, no email or text

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I then let that account suspend for lack of payment. I did NOT get a text.

[matto91]

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@Anonymous wrote:

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@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).

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I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?

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Nope, no email or text

[Anonymous]

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@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).

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I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?

[matto91]

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).

[geopublic]

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@matto91 wrote:

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

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@matto91  Is it possible that one of your referrals suspended their account?

[Anonymous · Accepted solution]

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@matto91 wrote:

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

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Yup. Looks like a job for the @Moderator_Team < Click this.