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My Payment didn't go through.

jrupan
Good Citizen / Bon Citoyen

My card registered with Public Mobile got changed with expiry date. but I couln't able to do my payment or auto pay. please help me on this @CS_Agent

1 REPLY 1

Luddite
Oracle
Oracle

Login to your acvount and delete the credit card. Then try reentering it from scratch. If it goes through make the necessary payment to reactivate your plan. 

If not, click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:00PM (ET).


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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