09-14-2022 07:03 PM
09-14-2022 08:19 PM
09-14-2022 08:10 PM
Trying to sign into My Account @Krishna5560 . Are you a current customer with an Active account, phone number and plan, or have been Active within 90 days?
If you have been in nonpay/suspended status for over 90 days, or ported your Public Mobile number to another provider, then you lost your Public Mobile account, phone number, and access to self serve/My Account.
If having issues with your password, use the Forgot your password option to reset it, found here: https://myaccount.publicmobile.ca/en/forgot-password
For My Account log in issues that you continue to have issues with, you can submit a ticket here to: Create, forgot or change My Account email or password link
09-14-2022 07:07 PM
Is it returning any errors? Try a different browser or even device or use incognito mode and see if that helps.
09-14-2022 07:04 PM
My sign in not working