04-03-2026
07:44 PM
- last edited on
04-03-2026
07:56 PM
by
computergeek541
Dear Customer Service,
After I update Public Mobile app, I cannot login
xxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxxxxx
04-04-2026 09:29 AM
@ Tallpage
I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
04-03-2026 08:00 PM
Uninstall and reinstall the app once more
Also try using the browser to try login
If yiu need PM to help to sort out the login, send them a ticket
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage