02-15-2024 08:13 PM
HI, I am locked out of my account for 2 days.can you do something to help me out.
02-23-2024 09:11 AM
it worked thanks
02-15-2024 08:52 PM - edited 02-15-2024 08:52 PM
Patience is key with PM website and app.
02-15-2024 08:23 PM
forget it ..it works . I m in..thanks
02-15-2024 08:16 PM - edited 02-15-2024 08:16 PM
what was the error message? A1 Forbidden?
I suggest you to wait a full hour first. Then try using BOTH the browser and the app
Wtih browser, please use incognito mode
with app, if you have the app installed already, uninstall, reboot and reinstall the app and login
If nothing works, please open ticket with PM support