Monthly plan issue

[Anji1]

Hello. I was told that I could continue using the $15/ month plan. Unfortunately I was charged $18 on my last renewal and I'm just not prepared for this. Can you help?

[steven18]

Everyone on the $15 plan gets charged $18.

Don't think there are any exemptions or ways to get out of it.

[HALIMACS]

Because not all people are created equal in today's society, @slusagm 

And the squeaky wheel does get the grease sometime...

[hairbag1]

@Anji1 

here's a screen shot of the message we rec'd late in Sept re: planned $15 plan costs increase.

[slusagm]

why would you think you can ask them to exclude you from the price increase?

no, all $15 plan subscriber will see the $3 price hike, no exception

[hairbag1]

@Anji1 

Public Mobile upped the cost of the old $15 plan to $18 about a month ago. We were warned at least 30 days ago that this was coming.

[Anji1]

How can I stay on the $15/ monthly plan? I was charged $18 on my last renewal date and I'm not prepared to pay this? Is it possible to be reimbursed the $3 and stay on the $15/ month plan?