Monthly Statement

[mchand21]

Does Public Mobile mail out monthly statements?

[BKNS27 · Accepted solution]

@mchand21 

Simple answer…no. It will be sent by electronically to you once you put in a request to the CS_Agent.

If you need it for work, you can print out View Payment History and change the 7 day drop down to 30 days if that works for your employer. It will have the registered owner name on it.

[HALIMACS]

@mchand21 

Also, don't expect the statements they send to resemble what a post-paid carrier may provide.   

As this is a low-priority request, expect to wait about 3-4 weeks from the time of the request.

Have a look at this thread for what you might expect:

Request a Receipt for your Account Charges from Pu... - Community (publicmobile.ca)

[Meow]

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@mchand21 wrote:

Does Public Mobile mail out monthly statements?

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Nope. If you need a list of your usage you can get through self-service account and if you need something real official you will have to ask agent to generate and send you one.

[computergeek541]

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@mchand21 wrote:

Does Public Mobile mail out monthly statements?

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They will not mail anything to you. You could request an electronic copy of a receipt, but you'll have to request it each time by opening a ticket through:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[Anonymous]

No.