11-25-2016 09:27 AM - edited 01-05-2022 12:56 AM
Hello,
I opened a ticket and sent PMs to @Mary_M, @Shazia_K, @Saray_O but haven't heard back.
Can one of the mods please look into my issue?
If you need more info, please let me know.
Thanks!
Solved! Go to Solution.
12-01-2016 12:17 PM
@Rockdaddy22 wrote:
You can send an email about that. She's trying to get service to people as quick as possible, give her a break.
Thanks Chief. I figured since she finally responded I'd try to get some sort of information.
12-01-2016 12:13 PM
12-01-2016 12:09 PM
@Chesterfield wrote:
@Shazia_K wrote:Hello @Chesterfield,
I'm sorry about this.
The port has been requested, please allow at least 30 minutes to 2 hours for the port to complete. You will receive a text message saying that the port has completed and then simply reboot your phone .
Thanks,
Shazia
Will my service date be moved to when the port finally happens? Or will I only have 76 days left.
See what I mean.
12-01-2016 12:01 PM
@Shazia_K wrote:Hello @Chesterfield,
I'm sorry about this.
The port has been requested, please allow at least 30 minutes to 2 hours for the port to complete. You will receive a text message saying that the port has completed and then simply reboot your phone .
Thanks,
Shazia
Will my service date be moved to when the port finally happens? Or will I only have 76 days left.
12-01-2016 11:59 AM
Hey Shazia, can you look at your PM?
Thanks 🙂
12-01-2016 11:50 AM
Hello @Chesterfield,
I'm sorry about this.
The port has been requested, please allow at least 30 minutes to 2 hours for the port to complete. You will receive a text message saying that the port has completed and then simply reboot your phone .
Thanks,
Shazia
12-01-2016 11:46 AM - edited 12-01-2016 11:47 AM
I'd love to become a MOD I saw there was a post on here recently asking on how to become one. Clearly they need help and the blanket responses that the user base provides doesn't really help the situation and if anything just makes people more upset.
12-01-2016 11:46 AM
12-01-2016 11:42 AM
12-01-2016 11:39 AM
Make a bigger scene. The mods, pick and choose who to reply to based on how much attention they get in threads like these.
It took 10 days to get me one reply, and after posting on the forums, that was reduced to minutes.
12-01-2016 11:36 AM
I'd love to get an update on this.
76/90 days left of a service I paid for and can't use.
11-25-2016 10:15 AM
Fingers Crossed
11-25-2016 09:39 AM
Then you're good! not much you can do but sit tight and wait for the mods to get to you.
11-25-2016 09:33 AM
Yes
11-25-2016 09:31 AM
Did you include all this info in your PM?