Moderator

[Kenny1969]

How do I find the name of moderator

[Korth]

Or just send a private message to @CS_Agent - the first moderator available to answer messages will respond and identify himself/herself.

[HALIMACS]

@Kenny1969   To see the list of current Public Mobile [PM] staff and Moderators [MOD] online, try this link:

https://productioncommunity.publicmobile.ca/t5/forums/usersonlinepage/page/1

The results will show PM and MOD staff online, usually within the first few pages.

Good luck!!!

[benfatto]

@Kenny1969  Messaging a specific moderator is no better than sending to the team, unless you have @Gunner123's situation. I think understand all messages go into a general pool for distribution. 

[benfatto]

@Kenny1969  Messaging a specific moderator is no better than sending to the team, unless you have @Gunner123's situation. All messages go into a general pool for distribution. 

[Triguy]

You can send a ticket to contact a moderator.

Here’s when and how to contact the Moderator Team:

• Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
• Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

[Gunner123]

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@Kenny1969 wrote:

How do I find the name of moderator

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@Kenny1969 hello if you are looking for a moderator who you have dealt with in the past look in your inbox in the envelope top right corner

[hairbag1]

@Kenny1969...

from the Community Forum page, scroll down and click Users Online. From there, you'll be able to see who has recently signed in.

[RossN · Accepted solution]

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@Kenny1969 wrote:

How do I find the name of moderator

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@Kenny1969 hi any moderator can help you 

to contact a moderator you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue 

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner