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Moderator response time

Nenapop
Good Citizen / Bon Citoyen

I was curious what hours and what days moderators are available and what’s their response time

4 REPLIES 4

popping
Retired Oracle / Oracle Retraité

Member can check the following link on how many moderators are online at any moment.   The member name with this moderator%20icon%20V2 next to the name is moderator.

https://productioncommunity.publicmobile.ca/t5/forums/usersonlinepage/page/2

cavemantoronto
Mayor / Maire

@Nenapop wrote:

I was curious what hours and what days moderators are available and what’s their response time


Hours and days of week given by @hairbag1 .   They work every day of year including holidays.

popping
Retired Oracle / Oracle Retraité

@Nenapop wrote:

I was curious what hours and what days moderators are available and what’s their response time


Offical moderator wait time is up to 48 hours.  But it may longer if they are busy.

I think they are busy at the moment.  I send a private message to the moderator_team 47 hours ago and I am still waiting.

hairbag1
Mayor / Maire

@Nenapop wrote:

I was curious what hours and what days moderators are available and what’s their response time


Moderator Hours: Monday-Friday 8 am(Eastern) to 12 am(Eastern) and Saturday, and Sunday from 8 am(Eastern) to 10 pm(Eastern).

 

Please allow 48 hours for response to your inquiry...but usually much less.

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