Mobile internet

[Bountyk]

My mobile internet does not work on my LG Phoenix what is the problem works fine when making calls

[Bountyk]

Thanks a lot I will try that

[popping]

@Bountyk 

Most of the time, reset network setting on your LG phone will fix your data issue after switching to a new provider.  If reset network does not fix your data issue, backup your data and do factory reset with your PM SIM card inserted.

[Helpershelper]

@Bountyk 

I can understand your frustration with this. Can you go to settings > network > data manager, and make sure you disable it as it can pause your data at a certain amount. Next, try turning off your phone for 10 seconds then back on. next turn airplane mode on for 10 seconds then back off. If that does not fix it, go to settings > network > mobile data and make sure it is on.

[Triguy · Accepted solution]

You may need to go a factory reset and possibly a network reset 

Reset Network Settings LG Phoenix 4

1. Switch on the mobile by holding the Power button for a short while.
2. Then choose Main Menu and Settings.
3. After that select General and Backup & Reset.
4. In the next step open Network Settings Reset and Reset Settings.
5. At the end choose Reset Settings.
6. Great!

Restart your phone and use these APN settings

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set      - or - default,mms,supl   ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Save them, Enable data and Try sending an mms message and surfing the internet.  Welcome to PM. Stay safe. 

[Triguy · Accepted solution]

Reset Network Settings LG Phoenix 4

1. Switch on the mobile by holding the Power button for a short while.
2. Then choose Main Menu and Settings.
3. After that select General and Backup & Reset.
4. In the next step open Network Settings Reset and Reset Settings.
5. At the end choose Reset Settings.
6. Great!

Restart your phone and use these APN settings

APN settings:
Name: Mobile Internet
APN: sp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Not set
APN type: Not set      - or - default,mms,supl   ( if your mobile hotspot is spotty add "dun")
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: Not set
MVNO value: Not set

Save them, Enable data and Try sending an mms message and surfing the internet.  Welcome to PM. Stay safe. 

[Anonymous]

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@Bountyk wrote:

My mobile internet does not work on my LG Phoenix what is the problem works fine when making calls

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Has it ever worked here? Or is this a new activation or "new" phone?