Mobile Data for new connection

[Piroy]

I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.

Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.

Thanks

[geopublic]

@Piroy  If a network reset doesn't fix it then you will need to do a factory reset to get data going. Don't forget to backup your data.

[popping]

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@Piroy wrote:

I recently started a public mobile connection. My plan shows 250mb 3G data. But my LG G5 does not show data connections though the text and calls are OK.

Is there a setting I need to change. I earlier used LTE data on FIDO with the phone.

Thanks

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For LG G5, you need to do a network reset on your phone before your data working again after changing provider.  After reset, restart your phone to have your APN setup automatically for PM service.

- Enable mobile data

- Network reset

- Restart phone

[Triguy · Accepted solution]

Make sure you setup the PM APN settings.

https://apn-canada.gishan.net/en/apn/public-mobile