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Mistake on email

Cookie3
Great Neighbour / Super Voisin

I set up a friend on Public Mobile and I entered his email wrong so he doesn't get any updates, What can I do to change it?

4 REPLIES 4

Cookie3
Great Neighbour / Super Voisin

I will try that. Thanks

sfy
Good Citizen / Bon Citoyen

@Cookie3  Login to his account using the "wrong" email address, then follow @hTideGnow suggestion. 

BKNS27
Mayor / Maire

@Cookie3 

He will need to contact a CS_Agent to have it changed. Once it is changed, he need to create an Eversafe ID.

He will needs to private message a CS_Agent here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

hTideGnow
Mayor / Maire

HI @Cookie3 can he access My Account?   If he can , then he can update the email address himself on the Profile tab, EverSafe section there

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