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huochang
Great Neighbour / Super Voisin

I cannot send/receive message after I port in to PM from fido.

3 REPLIES 3

If you have an Android, uninstall and reinstall Google Message and try again 

If you have iPhone, remove the phone number from Settings menu. Reboot phone and go back to manually put the phone number back and test

huochang
Great Neighbour / Super Voisin

Hi. Phone call and data have no problems. I did network reset, but still the same.  When I check phone information by *#*#4636#*#*, it still shows carrier & uicc the old number. IMS with new number.

may public mobile need to do reset at its end.?

 

thanks

 

hTideGnow
Mayor / Maire

hi @huochang 

can you confirm you can end and receive phone calls without issue?  if so, then it is just a phone Message app issue

are you using Android or iPhone? 

first, try Reboot phone and Reset Network settings

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