Message from public mobile

[Farzana509]

I have used 100% data got a message from Public mobile. When i checked the account i have enough data to used.

[BKNS27]

@Farzana509 

The notice could be the data counter app on your phone so disable the app because PM is on a 30 day cycle and not monthly cycle so data won’t match.

[Chalupa_Batman]

---

@Farzana509 wrote:

I have used 100% data got a message from Public mobile. When i checked the account i have enough data to used.

---

Hello @Farzana509 

This is a known issue that's been happening a long time. Public Mobile frequently sends out these erroneous automated text messages stating you've used 100% of your data when you have plenty to use. If your data is still working, you can safety ignore the message! 

[softech]

@Farzana509 

do you have a 10GB bonus addon for 2 years? The message alert could be for that. Your system is set to you the 10GB bonus first before using the regular data on your plan, and you will get these messages when the 10GB bonus is used up. But you can ignore it as the system would then use your regular data

Even without the extra 10GB, you can safely ignore the alert if you can see that you still have data remaining. These alerts can sometimes be inaccurate.