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Making/Accepting Calls

harpsy27
New Neighbour / Nouveau Voisin

Service has been a mess since last week. I have tried all the things and nothing is working. Is anyone else having MAJOR issues with calls? I am missing some very important phone calls because people can’t hear me and then the phone line goes dead.

1 REPLY 1

esjliv
Mayor / Maire

@harpsy27 

Sounds you are affected by this: https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Service-Impacts/td-p/955119

 

Try turning off your phone (power it down completelu) for 5 minutes, then turn it back on.


If still issues, contact ­­­Public Mobile Representatives customer support­­­ agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

 

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