03-09-2023 07:00 PM
Service has been a mess since last week. I have tried all the things and nothing is working. Is anyone else having MAJOR issues with calls? I am missing some very important phone calls because people can’t hear me and then the phone line goes dead.
03-09-2023 07:05 PM
Sounds you are affected by this: https://productioncommunity.publicmobile.ca/t5/Announcements/Resolved-Service-Impacts/td-p/955119
Try turning off your phone (power it down completelu) for 5 minutes, then turn it back on.
If still issues, contact Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:
https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent