Make payment

[Dprovenz]

I have a new visa credit card same number just a new expiry date, could not access *611 as my phone is disabled

[softech · Accepted solution]

@Dprovenz   Even with an expiry data change, you still need to update your credit card and reenter information like a new one (yes, it is inconvenient) 

Login to My Account, and go to Payment page, manage my card and use the Replace this credit card option

https://selfserve.publicmobile.ca/Overview/payment/Make-a-Payment/

[iliketotalk]

Do you have access to your self serve account?go the the payment page scroll down to manage card click on that and change your info there

[will13am]

@Dprovenz , are you able to login to your self serve account and make a credit card update.  This cannot be done using 611.