@MODerators plz fix my port

[Ez_gomer]

@TheBlue plz fix my port from Telus no calls no text no internet

[Ez_gomer]

Telus is canceled I ported over says public mobile instead of Telus now but it always says u dont have an active long distance add-on when I make a call no text no internet

[Luddite]

Try your Telus SIM. If it's working just keep using it until it stops. Do not cancel your Telus account.

[hslee1210]

You need to contact moderator by private message or tagging them on the post. Even you post in a forum, you will still need to send a message eventually due to your private information. 

See the link below to know how.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...

[jimmyche]

Have you message mod yet?

If not, please message them ASAP.

You have two channels to report the issue

Webpage> Get help> contact us

and/or

Private message mod from here

I would recommend you to do both. Please take note that at the moment, there's probably going to be a week long wait for fixing this issue. You can also try message public mobile through facebook.I had better luck with faster response there.

Refer to this link regarding how to message mod

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Communit...