Community

nelsaan · ‎12-10-2023

Hello

Lost sim card and trying to get a new one

However when I log in to account it send confirmation OTP to the phone number which I cannot acces bcos the sim is lost.

Please Help

Lhaha · ‎12-10-2023

Choose didn’t receive code, then choose send code to email

hTideGnow · ‎12-10-2023

is there any option "didn't receive code"? if it is click that and select send email to receive the code via email

if you can login, go to Profile page, click pencil beside sim number and update

if you still unable to login , then have PM cs agent to help, please submi ticket here